The Brief
The product manager will champion the development, market launch, and in-life management of Skype’s new mobile operator focused products, including but not limited to, the Hutchison 3 X-Series Skype application and related products. They will also act as the primary product evangelist, both internally within Skype and to our current and potential operator base.
Responsibilities and Targets
Developing ongoing product strategy and roadmap for Skype’s range of mobile operator products in conjunction with the partner mobile operator including:
- Developing and documenting product features and specifications, covering not only client/server deliverables but also the integration required into an operator’s back end systems
- Defining requirements for new mobile products and the enhancement of existing mobile solutions
- Developing the business case and expected ROI for individual projects, including target pricing and expected volumes
Managing ongoing product development including:
- Creating and/or revising of source training material
- Reviewing partner final documentation
- Integrating solution with other Skype products
- Tracking product performance against forecast in terms of market penetration, revenues, active users, and churn
- Developing and maintaining competitive analysis
- Gathering customer and end user feedback on product features and capability
This position will also support the Business Development staff on partner engagements and assist with partner queries on an ongoing basis.
Key Accountabilities of the role
- Work in a cross-functional team taking new products to market and managing the life cycle of existing products
- Lead product planning and product roadmap development
- Actively manage product performance
- Gain management approval and secure internal and external resources for development
- Maintain feedback with users, mobile operator partners, and other stakeholders
Pre-requisite knowledge, skills and experience
- Solid experience in product management with a successful record of managing products through a complete lifecycle (cradle to grave).
- Experience within the mobile industry – either at a mobile operator, within a mobile device manufacturer or has worked on a large scale mobile application.
- Excellent communicator, able to balance needs of different players (e.g. Skype, mobile operator, and 3rd party development house), whilst remaining focused on end result.
- Strong technical, analytical and communication skills, with good attention to detail and a facilitative approach to problem solving
- Pragmatic and creative self-starter, with high energy, entrepreneurial drive and passion to succeed
- Fluent in English, with other language skills an advantage
- Team player, with experience working with cross functional teams (ideally across multiple locations)
- Flexible approach to role and responsibilities
- Available to travel a percentage of the time
- Passionate about Skype
Duration
- Permanent
Location
- London
Ref: PROD-DEV-MOB
