Kaisa Holsting - Customer Support Specialist, Tallinn

Skype Name: buterissimo

The very essence of my work is to train people on issues, things and products that have never been taught neither put in words before. I find it challenging and fascinating to create training materials and guidelines to new members of our customer support team as well as to other colleagues who wish to know what's going on in the vast world of Skype products.

Skype is a colorful compilation of talented and hard-working people. Working here makes me feel like I'm at home with my family. And in the end of the working day it is even hard to leave aside the things that you have put so much time and effort in.

I love to see the excitement in people's eyes when they find out where I work. It seems that people consider Skype so unreachable, but the world is actually smaller than we think! Skype is being created by the boys and girls next door who just have courage to think bigger. We help to make the world seem smaller and bring people closer to their loved ones.