Mac QA Engineer

About Skype

Founded in 2003, Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Everyday, people everywhere also use Skype to make low-cost calls to landlines and mobiles. Download Skype to your computer or mobile phone at skype.com

Access to a broadband Internet connection is required. Skype is not a replacement for your traditional telephone service and cannot be used for emergency calling.

Skype, associated trademarks and logos and the "S" symbol are trademarks of Skype Limited.
The Brief

What is Mac user interface QA?
Skype consist of User Interface, Library, Backend Services, Telecom services etc... Skype also runs on many platforms (Win, Mac, Linux, PPC, Windows Mobile, embedded Linux) Win, Mac and Linux UI is tested in Experiences QA team along with toolbars and plug-ins. We run functional black-box, white-box and services related tests on UI level. We also do sanity check and regression testing, write test plans and develop test cases. More and more we try to automate testing to increase the performance and accuracy in testing. For a Skype Mac release usually a range of 50 to 150 bugs are found which have to be fixed in short time and retesting scheduled to confirm the fixes.
The position is in Experiences Quality Assurance team where Windows, Linux and Mac user interface is tested. You will report to Experiences QA manager and work together with Mac UI developers, other QA engineers testing Skype and library developers or QA engineers working on core functionality of Skype.

Responsibilities

• Testing functional and non-functional requirements of Skype products on Mac platform
• Organizing testing from GUI to backend components
• Creating test plans and preparing test cases for feature sets and new functionality
• Automating testing where possible
• Finding, reporting and managing bugs and doing bug reviews
• Working together with developers, product- and project managers on quality issues

Pre-requisite knowledge, skills and experience

• Degree in engineering or information technology
• Testing experience, understanding about software development cycle and related components and phases
• Mac OS knowledge on heavy-user level

We value if you are:

• Knowledge of debugging Mac applications (Shark)
• Excellent in English
• Good team player and fast to learn
• Natural interest to testing, finding bugs and wish to make Skype better
• Somewhat perfectionist
• Programming or testing experience

Requirements that apply to all QA:

• Knowledge of QA and testing methodology and processes
• Excellent trouble-shooting skills
• Good technical, analytical and communication skills
• Ability to prioritize multiple and diverse tasks
• Manage your own time and tasks efficiently so that you meet the deadlines
• A 'can-do' attitude and a serious desire to have an impact on changing the way people communicate
• You don't tolerate mistakes and errors, you're pedant in a positive way
• Very good command of English

Values
• User Focused & Humble
• Disruptive & Fun
• Fast & Decisive
• Respectful & Honest

Location - Tallinn or Stockholm

Reference: QA-ENG-MAC-EE